This privacy policy applies to all the services, applications, products and websites offered by Catch at the Old Fish Market (also referred to as "Catch", "We" and "Us"), its subsidiaries and affiliated companies. It contains important information about how we use your personal information.
We respect the privacy of visitors to our website and recognise that when you choose to provide us with information about yourself, you trust us to act in a responsible manner.
By providing personal information for the purposes of communicating with you, you are consenting to Catch at the Old Fish Market storing that information. We will only use your information to respond to your enquiries and manage our relationship with you.
Via this website, by email, mail or telephone, you may voluntarily supply us with personal information. Generally, this information is requested when you want us to provide you with information. We may gather the following information about you:
We may use your personal information in the following ways. We are required by law to state to tell you on what grounds we are permitted to use your information.
How we use your personal information | Our legal basis for processing |
To process and confirm a table reservation, including taking a credit card deposit. | Your consent - we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time. |
To respond, by email, mail, telephone or text to a specific request for information about the restaurant. | Your consent - we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time. |
To contact you about the late availability of a table, if you have specifically asked to be added to the Wait List for a certain date. | Your consent - we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time. |
To keep you updated with the latest information about Catch at the Old Fish Market. | Your consent - we only use your personal information for this purpose if you have asked us to do so. You can withdraw your consent at any time. |
To provide you with a better experience of our websites. | Our legitimate interests - we use your personal information to help us to deliver an optimised website experience for you and other website visitors. |
Our information sources are:
We work with a third party technology partner, e-Res to facilitate online reservations.
If you make a reservation online from this website you will be choosing to share your data with e-Res. Catch at the Old Fish Market does not control the privacy policy of e-Res and takes no responsibility for the secure storage or processing of your data by e-Res, nor for the accuracy of reservations made as a result of using the e-Res service. You acknowledge that Catch at the Old Fish Market is not responsible to you for any loss or damage that may be incurred as a result of using the e-Res service, including reservations that may not be recognised by the restaurant despite being confirmed by e-Res.
We will only provide information to you that you have specifically requested.
We only store and process personal data on secure servers located in the UK. We restrict the number of people in our organisation with access to your personal data and ensure that they are managed according to strict policies and procedures. We will not transfer your personal information outside the United Kingdom.
We will not sell or rent your information to any third party. We reserve the right to disclose personal data to the appropriate regulatory or legal authorities if required to do so.
We will keep your information for no longer than two years.
We may use information obtained from cookies or other similar technology. A cookie is a small string of text that is sent to your browser by our web server and is stored by your device or computer until you delete it or it expires. Each time your browser requests a page from our server, this information is sent back, identifying your device. Cookies do not identify you or any personal information about you.
We may use cookies that fall into several categories.
You can delete cookies by visiting the cookies folder on your computer. Please refer to the instructions for your file management software to locate the file or directory that stores cookies. If you want to stop cookies being stored on your computer in future, please refer to your browser manufacturer's instructions by clicking 'œHelp' in your browser menu. Further information on cookies is available at www.allaboutcookies.org.
Deleting cookies or disabling future cookies may mean you are unable to access certain areas or features of our website.
This website includes links to third party websites that we do not operate or endorse. These websites may use cookies and collect your personal information in accordance with their own privacy policies. This privacy policy does not apply to third party websites and we are not responsible for third party websites.
You have the right to request:
You also have the right to make a complaint to the Information Commissioner's Office if you're not happy with how we've managed your personal information.
If you wish to exercise any of these rights or if you have any queries about how we use your personal information, please send an email to manager@catchattheoldfishmarket.com
The Data Protection Officer is David Hill.
His contact details are: david@catchattheoldfishmarket.com
We review this policy on a regular basis to ensure that it is up-to-date with our use of your personal information, and compliant with applicable data protection laws.
We reserve the right, at our discretion, to revise this privacy policy at any time. If we make changes to this policy, we will keep you informed by placing prominent notices on our web pages and updating the existing policy wording on our website.
This policy was last updated in March 2023.
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